Jake Jarvis Coaching is committed to protecting and respecting your personal data. This policy explains what we collect, why we collect it, who we share it with, and the rights you have under UK data protection law.
Overview & Lawful Basis
Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, we process your personal data under the following lawful bases:
Contractual Necessity
To deliver our coaching services, build tailored plans, and manage client subscriptions.
Consent
When you opt into our marketing communications, free guides, or the “30-Day Back to Basics Fitness Course”.
Explicit Consent (Special Category Data)
For health, medical history, physical readiness, and biometric metrics (height, weight, body composition) shared during onboarding and check-ins.
Legitimate Interests
To maintain website performance, prevent fraud, and run day-to-day business operations.
Data We Collect
Identity & Contact Details
Full name, email address, telephone number, and postal address.
Health & Physical Metrics
Age, biological sex, current weight, height, activity level, health conditions, injury history, lifestyle habits, progress photographs, and workout logs.
Technical & Usage Data
IP address, browser type, device information, and interaction data collected through automated website tools and landing pages.
Financial Data
Payment card details and transaction history. All card details are securely encrypted and processed directly by Stripe; we never store your full payment card details.
How We Use Your Data
- Delivering personalised training programmes, habit coaching, and dietary targets.
- Communicating check-in feedback, updates, and customer support.
- Sending educational email sequences and newsletters (which you can unsubscribe from at any time).
- Processing billing and managing subscription renewals.
Data Retention & Security
Retention
We store client records and health metrics for the duration of your active coaching plus up to 6 years following service completion for tax, accounting, and insurance/liability purposes.
Security
All data is stored on secure, encrypted cloud servers adhering to industry-standard physical and technical protections.
Your Rights Under UK GDPR
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (subject to legal or insurance retention obligations).
- Withdraw consent at any time for marketing or special category health processing.
- Lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.
Contact Us
To exercise any of your rights, or for any questions about how we handle your data, please contact:
Jake Jarvis Coaching
Email: jake@jakejarviscoaching.com
Address: PO Box 7169, Unit 173253, City Road, Poole, Dorset, BH15 9EL, United Kingdom
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Website: https://www.jakejarviscoaching.com